LOS ANGELES — United Airlines, a unit of UAL Corp, will require obese passengers bumped from full flights to purchase two seats on a subsequent flight, matching the policy of some other carriers.
The change brings the Chicago-based in line with eight other airlines including Continental, Delta, JetBlue and Southwest, United spokeswoman Robin Urbanski said on Wednesday.
"Last year we had 700 complaints from passengers who had to share their seats," she said.
Under the new policy, obese passengers -- defined as unable to lower the arm rest and buckle a seat belt with one extension belt -- will still be reaccommodated, at no extra charge, to two empty seats if there is space available.
If, however, the airplane is full, they will be bumped from the flight and may have to purchase a second ticket, at the same price as the original fare, Urbanski said.
If the bumped passenger chooses to cancel the trip, the ticket will be refunded with no additional charge.
The policy is effective immediately.
This sparked an office debate. I'm no longer in the office at this late hour, but I'm still thinking about it. It seems to me that unless the airline requires you to sign something as you buy your tickets declaring you accept the possibility that your fat ass may get bumped, there would be no way to avoid a lawsuit.
My issue with this new policy is not so much that it is or is not fair...you'll recall my flight to Atlanta in Dec....my issue surrounds the actual implementation of the policy. How will this work?
Say you're of the 300 pound variety and you have a job interview across the country that you have to be there for the next day. Or your Great Aunt Maude has kicked it and the funeral is in 24 hours. OR, you purchased - with legal tender - a fucking plane ticket with the expectation that it will aid in transporting you from point A to point B at the time agreed upon at point of sale. Say one or all of these things applied - and the flight is full - and you're sitting there, uncomfortable, getting the evil eye from the yoga-obsessed hippie ho in the seat next to you and pissed that they don't offer peanuts anymore. The in-flight movie is that mall cop one with that guy from that UPS show. And you're going somewhere awful, like Topeka.
Then the stewardess (yes...stewardess) comes up to you and KICKS YOU OFF THE FLIGHT because you're fat. She does this telling you that you can re-book a later flight for twice the price.
Tell me...what would YOU do?
